Choose your appointment type
Choose an appointment type to plan your kitchen, bathroom or tile project.
Showroom appointment
Meet a designer for a free design consultation at one of our four showrooms in New Jersey and Brooklyn.
Home appointment
A designer visits your home to measure the space and plan the design, free of charge.
Online design appointment
Review your layout with a kitchen designer by screenshare, from wherever you are.
Contact
Is the kitchen design consultation really free?
Yes. The kitchen design consultation is free. A designer works with you on a custom 3D design of your space and gives product advice at no cost.
Do your products come with a warranty?
Yes, all our kitchen cabinets, countertops, and tiles come with warranties provided by the manufacturers. Detailed warranty information for each product can be found on the respective product pages on our website.
Do you offer discounts for healthcare professionals, firefighters, police officers, and military personnel?
We do not currently offer specific discounts for healthcare professionals, firefighters, police officers or military personnel. We do run special promotions and seasonal offers; check our website or subscribe to our newsletter to hear about current deals.
How soon can I receive my new kitchen?
Once you’ve selected your kitchen and placed your order, we aim to deliver it within four weeks. If you’ve opted for our professional installation service, the timeline will depend on the availability of our installation team. Some of our kitchen collections offer expedited delivery within 7 days; please discuss this option with your design consultant for more details.
Our delivery team will reach out to you seven days before your scheduled delivery to confirm the date and provide a time window.
Do you provide an installation service?
Yes. We install the cabinets, countertops and tile we supply, for homes in New Jersey and Brooklyn. To learn more about our installation options, click here.
Can I modify my order after placing it?
Since all our products are custom-made to your specifications, any modifications to your order must be requested at least 28 days prior to the scheduled delivery date. After this point, changes cannot be accommodated once the order has been finalized and approved.
What should I do if I receive a damaged or missing item?
If an item is damaged or missing from your order, we will arrange a replacement within 10 business days.
You can report any issues through your online account on our website or by reaching out to our customer support team.
Do you offer financing options?
Yes. We offer financing options so you can pay for your kitchen or bathroom without the full cost upfront. Our installment plans spread the cost over monthly payments. Contact us to learn more about our interest-free and low-interest financing options.
What payment methods do you accept?
We accept major credit cards, including Visa, MasterCard, Discover and American Express, as well as PayPal, Apple Pay and Google Pay.
Can I pick up my order in person?
Yes. You can pick up your order from our warehouse. Please note that we require 3-5 business days to prepare your items. Once your order is ready, you’ll receive a confirmation. Kindly provide us with the address where you’d like to pick up your order. Please keep in mind that after signing the receipt, you assume full responsibility for the items.
What makes us different from other kitchen cabinet suppliers?
We design, supply and install kitchen cabinets, countertops, tile and bathroom products from brands such as Fabuwood, Cambria, Caesarstone and MSI. A free design consultation with a 3D design, four showrooms in New Jersey and Brooklyn, our own installation team and a Price Match Guarantee mean one team handles your project from layout to installation.
How does your Contractor Program work, and what benefits does it offer?
Contractors get special pricing, priority service and dedicated support. To join the Contractor Program, reach out through our contact page and our team will help you get set up.
Can I request samples before making a decision?
Yes. You can order samples of our cabinets, countertops and tiles to compare against your project. Contact our customer service team to arrange your sample order.
How can I reach your customer support team?
Our customer service team is available by phone, email and live chat for questions about an order, a design consultation or a product. Call (973) 685-0208 or email info@homecraftstudio.com.